Privacy Policy

This policy explains how SAMCHIS SMART FORMS, provided by Samchis Enterprises, handles information in connection with user workspaces, public forms, smart links, and related platform functionality.

1. Information processed

Depending on how you use the service, information may include account identifiers, names, email addresses, workspace settings, forms, QR and smart-link configurations, form responses, uploaded attachments, and usage or security records.

2. Authentication and connected services

SAMCHIS SMART FORMS may receive verified identity information from SamchisHost Connect to establish and manage local workspace access. Your authentication provider manages its own identity processes, while SAMCHIS SMART FORMS maintains the application-specific resources needed to operate your workspace.

3. Public forms and workspace owners

Workspace owners determine what information their public forms request and how they use submitted responses. Depending on the circumstances, a workspace owner may have separate privacy obligations to respondents. Visitors should review any additional information provided by the form owner.

4. How information is used

Information may be processed to authenticate users, deliver requested platform features, receive and organize submissions, provide analytics, maintain security, investigate misuse, and respond to support requests.

5. Uploads and links

Public forms may allow file attachments. Smart links and QR destinations may direct visitors to external websites whose privacy practices are independent of SAMCHIS SMART FORMS. Avoid submitting sensitive information unless you understand who is requesting it and why.

6. Access and security

Workspace access is designed to separate customer resources. Appropriate technical and organizational measures are used to protect information, but no online service can guarantee absolute security.

7. Sharing and service providers

Information may be processed by infrastructure, authentication, or other service providers involved in operating the platform, subject to applicable arrangements. Information may also be disclosed where legally required or necessary to protect users and the service.

8. Retention and deletion

Information is retained according to operational needs, applicable legal requirements, and relevant deletion processes. Retention periods depend on the category of information, its purpose, applicable legal obligations, and available deletion processes. Workspace owners should manage submissions they no longer require, and users may contact platform support regarding applicable account-data requests.

9. Your choices and requests

Depending on applicable law and your relationship to the information, you may have rights to request access, correction, deletion, or other action. For information submitted to a customer's form, contacting that form's owner may be the appropriate first step.

10. Changes to this policy

This policy may be updated to reflect changes in the service, its processing activities, or applicable requirements. Material changes should be communicated as appropriate.

11. Contact

For privacy enquiries and applicable data-rights requests, contact [email protected].